Privacy Policy

FLUX IT PTY LTD (ABN 20 607 381 617), operating as Flux IT, is dedicated to leveraging technology for positive impact. To achieve this, we may need to collect personal information related to your needs and circumstances.

Our commitment includes strict adherence to all Australian privacy requirements. Flux IT ensures that the collection, use, disclosure, or transfer of personal information complies with applicable laws, rules, and regulations. This encompasses the Australian Privacy Act 1988 (Cth), Australia Privacy Principles, and the Notifiable Data Breaches Scheme – Privacy Amendment (Notifiable Data Breaches) Act 2017.

What does “personal information” mean?

Personal information encompasses details that identify you or by which your identity may be reasonably determined. This includes, but is not limited to, name, address, contact details, business information, and other details relevant to your engagement with us. It also covers navigational information such as IP address, geographical location, browser type, and pages viewed.

What do we do with the information we collect?

We use personal information primarily for the purpose for which it was collected or for related purposes. This enables us to deliver services and products, identify issues, provide advice, administer services, and conduct necessary checks. Additionally, we may use this information for marketing activities, giving you the option to opt-out.

How Flux IT collects your personal information

We generally collect personal information directly through various channels, including meetings, phone calls, website visits, email, social media, and surveys. We may also obtain information from publicly available sources, but you always have the option to opt-out.

Use of Cookies

To enhance customer service, our server may attach a cookie to your computer during website visits. Cookies help us understand how visitors use our sites and may be used for marketing analysis. You can configure your computer to disable cookies, but this may affect your experience.

Who would Flux IT disclose your personal information to?

Flux IT does not share, sell, rent or otherwise disclose your personal information.
In certain special situations, we may need to share your information, as follows:

  • When fraudulent or unlawful activity is suspected or Flux IT is required/authorised by law;
    • For credit-related purposes
    •  With our related bodies corporate;
    •  With our logistics providers and contractors to assist in delivering the services, including delivery of products;

Ensuring your personal information is accurate.

Flux IT takes reasonable steps to ensure the accuracy of collected personal information. It’s essential to notify us of any changes to your information during our relationship.

The security of your personal information

We prioritize the secure handling of personal information and adhere to ISO 27001 standards. Despite precautions, online data security cannot be guaranteed due to the nature of the internet.

Access to your personal information

You can request access to your personal information held by Flux IT, subject to applicable privacy law exemptions. Contact us to make any necessary amendments.

Third parties and your information

While our sites may link to third-party websites, we encourage you to review their privacy policies. We are not responsible for the content or practices of Linked Sites.

Your consent

By engaging with us and using our web and social sites, you consent to the collection, storage, use, and dissemination of your personal information as outlined in this privacy policy and permitted by applicable privacy law.

Complaints about breaches of privacy

If you believe Flux IT has wrongfully breached this privacy policy, you may lodge a complaint with us by phoning +61 8 6165 8865 or in writing addressed to the Managing Director, Flux IT at The Forrest Center, Level 29, 221 St Georges Terrace Perth, WA 6000 Western Australia.. If you are not satisfied with the response you receive from Flux IT, you may contact the Office of the Australian Information Commissioner (OAIC) by phoning 1300 363 992 or via their website

Changes to this privacy policy

Flux IT may update this privacy policy periodically. Regularly check for variations to stay informed.

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