Cyber Incident Response Services
When a cyber incident strikes, how you respond in the first hours determines the extent of the damage. A slow or poorly managed response allows attackers to deepen their access, exfiltrate more data, and cause greater disruption.
Flux IT‘s cyber incident response services give Perth businesses a rapid, structured, and expert-led response capability — ensuring threats are contained and operations restored as quickly as possible.
What Is Cyber Incident Response?
Cyber incident response is the process of detecting, containing, eradicating, and recovering from a cyber security incident.
Effective management follows a structured methodology designed to minimise impact, preserve evidence, and meet regulatory obligations.
Common Incidents Requiring Professional Response
Ransomware attacks encrypt critical business data and demand payment for its release.
Our response focuses on immediate isolation and secure restoration.
Unauthorised access to sensitive systems.
We investigate the extent of the breach, identify compromised data, and assist with Notifiable Data Breach (NDB) obligations.
Business Email Compromise involves targeted fraud or account takeovers.
We secure compromised mailboxes and trace fraudulent transactions to stop financial loss.
Malicious software infections that disrupt operations.
We perform deep-level eradication to ensure no persistence mechanisms remain in your environment.
Risks originating from within the organisation - whether intentional or accidental.
We provide forensic analysis to identify and mitigate internal vulnerabilities.
Attacks designed to overwhelm systems and cause downtime.
Our team works to filter malicious traffic and restore service availability as quickly as possible.
Compromises that enter your environment via trusted third-party vendors.
We assess the reach of the compromise and harden your perimeter against vendor-side risks.
Flux IT's Cyber Incident Response Process
Detection & Triage
Rapid assessment of the incident scope – identifying what systems are affected, what data may be at risk, and the severity of the situation.
Our team works quickly to understand the nature and extent of the attack.
Containment
Immediate action to stop the spread.
This may include isolating affected systems, blocking malicious traffic, revoking compromised credentials, and implementing emergency controls to prevent further damage.
Forensic Analysis
Thorough forensic investigation to determine how the attacker gained access, what they accessed or exfiltrated, what vulnerabilities were exploited, and the full timeline of the attack.
Eradication
Complete removal of attacker presence from your environment — including malware, backdoors, persistence mechanisms, and compromised accounts.
We ensure your environment is clean before restoration begins.
Recovery & Restoration
Systematic restoration of systems and services, validated testing, and a controlled return to normal operations.
We work alongside your team to prioritise recovery based on business criticality.
Post-Incident Review
A comprehensive debrief covering what happened, how effective the response was, lessons learned, and a clear action plan to address the vulnerabilities that were exploited – strengthening your defences against future incidents.
Response Management: Be Ready Before It Happens
The best time to plan your incident response is before an incident occurs.
Flux IT helps Perth businesses build incident response plans and playbooks that define roles, responsibilities, escalation paths, and response procedures – so when an incident strikes, your team knows exactly what to do.
Our incident response management services
- Response Planning
Documented, tested response plans tailored to your business
- Tabletop Exercises
Simulated incident scenarios to test your team’s readiness
- Retainer Services
Priority access to Flux IT‘s incident response team when you need us most
- Best Practices
Support navigating notification obligations under the Notifiable Data Breaches (NDB) scheme and other frameworks
Don't Face a Cyber Incident Alone!
In a crisis, having an experienced response team on your side makes all the difference.
Flux IT‘s cyber incident response services give Perth businesses the expert support they need – fast.
Incident Response FAQs
What should I do if I think my business has been hacked?
Immediate action is critical. Our process involves rapid triage to assess the scope, followed by containment – such as isolating affected systems and revoking credentials – to stop the spread.